Certifying digital products and services

KTN has recently authored a paper on the Certification of digital products and services.

The issues of authenticity and trust are central to the uptake and adoption of online services and commerce for consumers, and the paper is intended to explore issues around consumer and cyber security certification.

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The paper summarises some of the factors and potential issues that surround trust and security of European online products and services. It’s also intended to act as a preparation document to inform an upcoming business debate – part of the TRUESSEC European Union (EU) project to make recommendations to the European Commission on labelling and certification that will enhance trust online.

Jon Kingsbury, Head of Digital and Creative Economy