Astronome AI and Caltech Lifts: making IT easy for SMEs in construction

Astronome AI uses AI technology to automatically manage IT for small and medium-sized businesses. Caltech Lifts is a lift installation company working in the construction industry.

The problem

Caltech was outsourcing its IT function to a managed service provider, relying on them for all IT support. However, the Caltech team were concerned about service levels, expertise and costs involved, and wondering if there was a better option. Like many businesses of their size, they had little time to devote to the implementation of a new digital technology. However, being forward-thinking, they recognised the benefits of using AI in the long term, and knew that implementing Astro AI would ensure their IT met industry best practice standards. Working with Astronome AI could also enable them to implement an IT solution to match their specific needs and budget.

Using mobile device management (MDM) Astronome AI’s platform, Astro AI can monitor thousands of data points from every device their client company uses. It then applies unique algorithms to identify issues ahead of time, and optimises IT across the whole client organisation, ensuring safety, security and compliance with relevant industry standards.

The outcome

Caltech implemented Astronome AI’s IT software, and now has zero-touch onboarding and offboarding for employees; device management to keep client data safe; automatic implementation of industry-standard security and compliance benchmarks – all without having any technical knowledge.

Through support from the BridgeAI programme, Caltech has saved up to 80% on IT spend, as well as hundreds of admin hours.
With Astronome’s IT management software in place, Caltech will be able to achieve Cyber Essentials Certification (the UK Government’s certification for good IT practices). This has had a noticeable impact on their ability to win new business and operate more efficiently.

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